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JAN
31 

 ADVISORY: Intercepted e-Transfers click here.

JAN
31

Trouble with your debit card? We wish to advise that there is currently an issue at some merchant locations, as a result of a software update on their point of sale devices. Unfortuntately, this is resulting in some cards being declined. Interac is working with these merchants to implement a fix for this issue. More details here.

In the meantime, if you experience an issue with your card, splitting your transaction into smaller amounts may allow for contactless transactions (under $100). We also recommend trying to have cash on hand as a backup until this issue is resolved. We will continue to provide updates as available. To discuss further with a member of our team, click here.

 JAN
08

UNPREDICTABLE WEATHER. Wind and water damage prevention tips and important claims information from our partner, Johnson Insurance, available here.


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IMPORTANT NUMBERS

Lost or stolen card:


Membercard/Debit Card

1-888-277-1043

Collabria Financial Credit Cards
1-855-341-4643
Outside Canada/Continental U.S:
1-647-252-9564 (collect).

Online Banking
1-888-273-3488

Teleservice*
1-800-963-4848
*Please contact branch to ensure you are registered