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 MAR
26

Effective Thursday, March 26th, we are limiting access to our building to two members at a time.  Our front door is locked but monitored by our employees working inside. Learn More.

MAR
20 

At this time and always, we remind our members to be wary of fraud attempts. The RCMP and Canadian Anti-Fraud Centre are warning people to be suspicious of unsolicited calls or emails related to COVID-19 or the coronavirus and if you are uncertain, please don’t respond. Hang up and contact the anti-fraud centre

MAR
17

Annual General Meeting Postponement. Please note that in an effort to follow recommendations by health officials, our AGM has been postponed. An update regarding rescheduling will be posted as soon as available.

JAN
31

Trouble with your debit card? We wish to advise that there is currently an issue at some merchant locations, as a result of a software update on their point of sale devices. Unfortuntately, this is resulting in some cards being declined. Interac is working with these merchants to implement a fix for this issue. More details here.

In the meantime, if you experience an issue with your card, splitting your transaction into smaller amounts may allow for contactless transactions (under $100). We also recommend trying to have cash on hand as a backup until this issue is resolved. We will continue to provide updates as available. To discuss further with a member of our team, click here.


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Direct Deposit Information

Important information for Direct Deposits & Pre-Authorized Payments

IMPORTANT NUMBERS

Lost or stolen card:


Membercard/Debit Card

1-888-277-1043

Collabria Financial Credit Cards
1-855-341-4643
Outside Canada/Continental U.S:
1-647-252-9564 (collect).

Online Banking
1-888-273-3488

Teleservice*
1-800-963-4848
*Please contact branch to ensure you are registered