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Eastern Health Provides Credit Monitoring and Identity Theft Protection Services. Details are available here


Shopping Securely Online. Stay cyber-safe this holiday season and always. Click here for important tips


Data Breach Within The Regional Health Authorities. Reddy Kilowatt Credit Union takes many precautions to protect your online banking environment and ensure your information is safe. It is always best practice to regularly change passwords and monitor account activity. Registering and activating Online Banking Alerts is another important step members can take to protect personal banking information. For additional security features, please click here.

Especially if you are concerned that you’ve been affected by the data breach within the Regional Health Authorities, we strongly recommend you taking these precautions; but we encourage all members to remain vigilant. Please report any suspicious account activity to us as soon as possible and we will work to mitigate any personal damages.  

The government’s press release outlines additional steps to take to protect yourself, including contact information for Equifax and TransUnion should a copy of your credit report be required.

As always, remember that we are here for you and will always work to maintain your financial health and well-being.


Access to your debit card accidentally denied? This would be the result of a security feature enacted for your protection.  This inconvenience can be fixed, however, by visiting an ATM and making a transaction or inquiry with the correct PIN. If you don't know your PIN, then you will need to visit a branch during regular business hours to have your card unblocked and reset. 

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Direct Deposit Information

Important information for Direct Deposits & Pre-Authorized Payments


Online Banking Alert: Received an online banking alert and wondering what to do?

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-CREDIT-U (273-3488)

Report Lost or Stolen Cards

Debit Cards:

  • During business hours please contact your branch directly.
  • Outside of business hours please call 1-888-277-1043

Collabria Financial credit card:

  • Canada and US 1-855-341-4643
  • International 1-647-252-9564 (collect)

Online Banking:




*Please contact branch to ensure you are registered