Identity Theft

Identity theft is a growing concern for Canadians. There are ways that you can be proactive in protecting yourself and your loved ones from this criminal activity. The Consumer Measures Committee ( has a public, government-sponsored site which has useful information on how to prevent identity theft and what to do if you become a victim of such a crime. Remember to be suspicious of anyone who contacts you by any means and requests personal information such as account numbers, credit card numbers, personal identification numbers (PIN) or passwords. Remember to protect these numbers and passwords when using them in public places.

To report an incident or suspected incident of fraud, your first line of contact should be your credit union at 1-800-409-2887.


Learn More


To take further action or learn more about different types of fraud and how you can protect yourself and your loved ones, please visit the following websites:


PhoneBusters is a national anti-fraud call centre jointly operated by the Ontario Provincial Police and the Royal Canadian Mounted Police. It is the central agency in Canada that collects information on telemarketing, advanced fee fraud letters (Nigerian letters) and identity theft complaints.

For examples of common types of scams, visit or call toll free 1-888-495-8501.


Diebold is a world leader in self service and security industry. This website provides advice for the safe and secure use of automated teller machines (ATM). Visit


The Seniors' Resource Centre is committed to raising awareness for the prevention of elder abuse. To report a known or suspected case of abuse against a vulnerable adult, call your local police detachment. For more information, visit


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